Estimated delivery time 1-7 business days.
All order processing occurs on business days only, which are Monday through Friday, from 8am to 5 pm EST. Orders placed on Saturdays, Sundays, holidays, or after 5 pm EST are processed the next business day. All packages are delivered Monday through Friday.
Stock items ship out within 24-48 hours, unless otherwise noted.
Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.
Items which are made to order ship out in 5-7 business days.
Custom items can take between 5-15 business days to ship.
What Shipping Methods are Available?
How Long Will it Take To Get My Package?
How Do I Track My Order?
Do I Need A Account To Place Order?
The shipping cost, if applicable, is mentioned on the product page. The amount that you pay while placing the order at ShopClues.com would include the product and courier charges. For Cash on Delivery (COD) orders, the amount to be paid is mentioned on the package. It is the same price that is displayed while placing the order. You are not required to pay any extra amount at the time of receiving the COD order
The refund in case of COD shall be done as Store Credit in the form of Giftcard to your Microbiz Registered Account. You can use these Giftcard to purchase anything on Microbiz or have them credited back to your Bank Account. The amount of Giftcard shall be credited into your bank account, the details for which have been provided by you to us. Note : We don't refund in Cash
Once you place an order we will update you with an estimated delivery time depending on your location.
Return/Replacement request for any Order should be submitted within 7 days of receiving the Product. However, in case of Damaged/ Missing/ Empty Packages/Wrong Product the request should be raised within 2 days of receiving the product. Refund/Replacement will be initiated only upon receiving of the product. Replacement will depend upon the availability of the product. In case the product was damaged while in your possession, Microbiz will not be under any liability to process the refund/replacement. Order Replacement can be done in following cases: -Wrong Size/ Color/ Style/ Quantity -Missing Parts/ Accessories & Empty Packages. -Defective/ Damaged (if not under Manufacturer's Warranty*) -Not as per descriptions. Return Package should have the original Price tag and Packaging slip. Few products are Non-Returnable. Please refer to the product page for further reference. For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre.
It usually takes between 1 to 7 days to deliver the order after it has been dispatched. This varies depending upon your and merchant's location. We will notify you on your registered contact details via Email with the tracking link and courier/delivery details, once the order has been dispatched. In case a merchant is unable to fulfill the order on time, we will transfer the order to another merchant. If the order still can’t be fulfilled, the same will be cancelled and your refund will be processed. The refund would be credited to your account within 2 weeks after the order is cancelled.
Any product can be ordered with delivery. We deliver within Lilongwe within one day, and across Malawi in 2-5 days, Everything - without prepayment, if necessary - on credit. Payment in cash or non-cash - whichever is more convenient for you.
Customers can redeem their points before they get to the checkout page. They redeem their points through the rewards launcher that we have on the site. Once they redeem their points - they get a coupon code that they can then apply to the cart/checkout.